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Dec 16, 2012

ebay and #500 : Listed it Again Under Race Cars

ebay took down the auction because they were concerned with the legality of the car. I pointed out that the exemption letter, with contact information for the NHTSA was in the listing, however they wanted a faxed copy. I faxed them a copy of the letter, along with the HS7(DOT/NHTSA entry form), 3520-1(EPA entry form), and signed customs entry documentation. When they ask for the bond release only, they are completely ignoring the EPA side of importing vehicles. They will not let me list it in the normal vehicle section, even though this vehicle is over 21 years old and EPA exempt, and has a Show or Display exemption, and can be legally driven on the street up to 2500 miles per year. However it is their sandbox, so I will list this car as they ask.

Dear Sean,
Thank you for providing your faxed information about the import status of your 1990 Nissan Skyline. Contacting us about this situation was the right thing to do. I hear your concern with your previous listing for this car being ended and our request for additional information and would really like to help you resolve it.
My name is XXXXX and I will be happy to assist you. We have received your faxed information and I have noted this to your account. Please understand that, as the National Highway Traffic Safety Administration (NHTSA) has approved this car for import for the purposes of show or display only, you will be unable to list this car in our "Cars & Trucks" vehicle categories. This category is for the listing of full street legal vehicles (i.e. legal in all 50 U.S. states for unrestricted highway use).
However, you are welcome to relist this car in our "Other Vehicles" > "Race Cars" category with a clear explanation of the appropriate import status in your listing for the information of those members interested in purchasing.
Thank you for choosing to contact us about the best way to appropriately list this car. Sean, I am glad I was able to assist by reviewing your faxed information to verify the import status. With this situation addressed, and by your efforts to relist this Skyline in our Race Cars category with a clear explanation of the import status, I feel you will have a great chance at success on eBay!
eBay Customer Service

1 comment:

Blazer0981 said...

Wow. The worst part is that they are completely serious and think they are 100% correct on their assessment of the car in question.